Property services
Present services and facilities described by the hotel.
SANIA / Hospitality
A conversational AI avatar for hospitality
SANIA can answer questions about the property, its services and useful stay information using content supplied by the hotel.
HOSPITALITY
Make sector information accessible through conversation
In this sector, SANIA can make the following information easier to access: hotel services, opening hours, facilities, practical information and local content validated by the property. Visitors ask naturally and answers use content made available by the organisation.
SANIA is designed for physical environments and can run on compatible displays or kiosks with voice interaction and, depending on the configuration, touch.
Use cases for Hospitality
The scope should remain aligned with the information actually available in the knowledge base.
Practical information
Answer about hours, access and property-defined information.
Local information
Share local content selected by the hotel.
Multilingual welcome
Support international guests in more than 100 languages.
An organisation-specific knowledge base
SANIA can use documents and business content specific to the organisation. For Hospitality, the knowledge base can cover hotel services, opening hours, facilities, practical information and local content validated by the property.
Clear, validated and maintained content helps keep answers useful and within a controlled information scope.
Reception in more than 100 languages
SANIA can communicate in more than 100 languages, providing the same conversational interface to different audiences without creating a separate journey for every language.
The factual content remains what the organisation supplies: multilingual interaction improves access to that information but does not create new business data.
SANIA
Try SANIA
Ask a question just like a visitor would. This demo uses the same conversational interface as our deployments.
Specific integrations when business systems are required
SANIA answers using the information and capabilities available in the selected configuration. It should not be presented as automatically accessing real-time data or performing business operations that have not been implemented.
When a use case depends on business software, real-time data, booking, payment or another third-party system, a specific study and integration are required.
Discover SANIA for Hospitality
Tell us about your environment, your audiences and the information you want to make accessible. We can prepare a demonstration adapted to your context.