SANIA combines conversational AI, business knowledge and a presence on screens or interactive kiosks to make information easier to access in physical spaces.
Instead of navigating through a succession of menus, visitors can ask a question naturally. SANIA interprets the request and builds an answer from the context and information made available to it.
This approach is designed for public-facing environments that want direct access to information while keeping a clear boundary between what the avatar can handle and what requires people or a specific integration.
SANIA can be used with voice interaction so visitors can ask questions naturally.
Depending on the chosen configuration, SANIA can work with a touch interface. Touch can complement voice and adapt to the constraints of the location and hardware.
SANIA can communicate in more than 100 languages, helping organizations welcome international audiences without creating a separate interaction path for each language.
SANIA can use a knowledge base specific to your organization. You provide the information you want to make accessible: documents, services, practical information, products, procedures or other business content.
The avatar, its positioning and its content can be adapted to the activity and project needs. SANIA is not limited to one character or one use case.
Different language models can be used depending on the project configuration. The choice depends on objectives, constraints and the required service level.
SANIA is designed for physical spaces and can be deployed on different compatible screen and kiosk formats.
SANIA integrates with the Sandisplay digital signage ecosystem developed by ALLSAN, allowing signage, interactivity and conversational AI to be considered within the same project according to the selected configuration.
SANIA is not intended to accumulate functions that have no connection with the visitor journey. A strong project starts with the questions people actually ask, the available information and the situations where the avatar provides useful support.
Functions that depend on third-party systems, such as payment, booking, CRM or business software, should not be treated as native capabilities. They require assessment and, where appropriate, a specific integration.
Ask a question just like a visitor would. This demo uses the same conversational interface as our deployments.
The visitor experience is built on four complementary layers.
Voice, follow-up questions, session context, interruptions and language switching support a more natural exchange.
Avatar, voice, instructions, tone and behavior can be configured for the brand and the expected role.
Different LLMs can be used and SANIA can retrieve relevant information from an organization-specific knowledge base.
SANIA can use functions, APIs, webhooks and client-side actions when those tools have been configured for the project.
The goal is not to impose a generic character, but to create a presence consistent with your organization.
A visual identity can be selected or customized. A custom avatar can be created from a suitable image.
Voice can be adapted to the project, including a custom or cloned voice when the necessary rights and consent are available.
Role, tone, instructions and response style can be defined in the persona instructions.
Documents, practical information, business content and editorial rules provide the context needed for useful answers.
The conversation is not limited to a rigid sequence of questions and answers.
Interpret a naturally phrased question.
Use session context to understand follow-up questions.
Adapt the conversation language when configured.
React when the user starts speaking again.
Retrieve relevant information from the knowledge base.
Use a configured function, API or webhook when required.
Use an action exposed by the interface or application when it is part of the project.
Tell us about your activity, audience and the information you want to make accessible. We can show you how a SANIA experience can be configured for your environment.