Welcome
A digital presence available to support visitors from the moment they arrive.
Conversational AI avatar for visitor services and information
Welcome, inform and guide your visitors with a conversational AI avatar
SANIA turns a display or interactive kiosk into a conversational information point. Visitors can ask questions naturally and access information specific to your organisation, at any time and in more than 100 languages.
A solution developed by ALLSAN, a specialist in digital signage and interactive solutions since 2007.
LIVESANIA
100+languages
24/7available
2007ALLSAN expertise
SANIAconversational AI + digital signage
A NEW WAY TO ACCESS INFORMATION
SANIA is more than an information screen
A traditional screen broadcasts the same information to everyone. SANIA lets each visitor start a conversation and look directly for the information they need.
Installed on a display or interactive kiosk, SANIA can welcome a visitor, answer questions, present information and guide them according to the context of your organisation.
Interaction can be voice-based and, depending on the selected configuration, touch-enabled. The goal is to make information easier to access in places that welcome the public.
CAPABILITIES
A conversational visitor point designed for physical spaces
SANIA combines conversational AI, business content and a presence on interactive displays or kiosks.
Inform
Opening hours, services, products, procedures or practical information: SANIA answers using the knowledge made available to it.
Guide
Help visitors find a service, an area or the information that matches their request.
Communicate in multiple languages
SANIA can communicate in more than 100 languages and help organisations welcome international audiences.
YOUR KNOWLEDGE
AI that knows your organisation
General-purpose AI knows many things, but it does not automatically know your company, services or business rules.
SANIA can use a knowledge base specific to your organisation: practical information, documents, services, products, opening hours, business content or procedures that you choose to make available to visitors.
The aim is to let the avatar answer within the context of your organisation, using the information you have chosen to provide.
Your content. Your language. Your context. Your SANIA.
LIVE DEMO
Ask a question. SANIA answers.
The best way to understand SANIA is to talk to it. Try a conversation with our avatar and discover a different way to access information.
USE CASES
An experience adapted to every environment
SANIA can be configured around the activity, audiences and information specific to each organisation.
01
Retail & stores
SANIA turns a display or interactive kiosk into a conversational information point that can answer using the store’s own content and knowledge.
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02
Shopping centres
SANIA can centralise useful visitor information and make it accessible through natural conversation on a display or interactive kiosk.
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03
Tourism & visitor information
SANIA makes destination information accessible through natural conversation on a display or interactive kiosk.
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04
Hospitality
SANIA can answer questions about the property, its services and useful stay information using content supplied by the hotel.
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05
Museums & culture
SANIA lets visitors naturally question content made available by a museum or cultural venue.
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06
Corporate reception
SANIA can welcome, inform and guide visitors using company-specific information on a display or interactive kiosk.
Discover →A natural conversation, not a fixed journey
Visitors do not need to know in advance which menu contains the information they need. They simply ask a question, and SANIA uses conversational AI to understand it and build an answer from the available context and information.
This approach creates a more direct experience than a succession of menus, buttons or predefined scenarios, while keeping the knowledge scope defined by the organisation.
An identity that fits your organisation
SANIA is not limited to a single character. The avatar and its behaviour can be customised to match the identity and needs of your organisation.
Corporate reception, retail advice, tourism, culture, hospitality or events: the visual identity of the avatar contributes to the visitor experience.
ALLSAN EXPERTISEDiscover →
From digital signage to conversational displays
SANIA grew out of ALLSAN’s experience in digital signage and interactive solutions. Since 2007, our teams have been developing and deploying digital solutions for physical spaces.
SANIA extends that expertise by adding a new dimension to screens: conversation. The goal is no longer only to broadcast content, but to let visitors ask a question and directly access the information they need.
ECOSYSTEM
SANIA and the Sandisplay ecosystem
SANIA integrates with the Sandisplay digital signage ecosystem developed by ALLSAN. Depending on the project configuration, this approach can bring together conversational AI, interactive displays and content management.
Our experience with display environments helps us approach a project as a whole: content, interface, compatible hardware and installation conditions.
WHY SANIA
AI designed to be present in your physical spaces
SANIA combines several capabilities specifically suited to visitor information and reception in physical locations.
Conversational AI
Natural interaction that helps people access information without navigating complex menus.
100+ languages
Multilingual communication for locations welcoming international audiences.
Custom knowledge
Answers built from information specific to your organisation.
Displays & kiosks
A solution designed for deployment across different compatible display and kiosk formats.
COMPLEMENTARITY
AI that complements your teams
SANIA is not intended to replace human interaction. It can handle certain recurring information requests and make information available when staff are not immediately available.
Teams remain available for situations that require expertise, a decision or genuine human interaction.
NEWS & INSIGHTS
All news →Latest news
Voice or touch for a reception AI avatar: how to choose
Choosing between voice interaction and a touch interface for a reception AI avatar on a screen or kiosk depends on the space, use cases and audiences. This article offers practical criteria, pros and cons for each mode, hybrid scenarios and a checklist to test the solution before launch.
Read article →.png&w=3840&q=75)
Pairing an AI avatar with digital signage: best practices for a coordinated experience
Coordinating a reception AI avatar with digital signage delivers clearer, more relevant information to visitors. This article explains why to coordinate, which architectures to consider, how to organize content and governance, and what tests and cautions to plan before deployment.
Read article →
AI avatar in hotels: prepare a useful operational rollout
A practical guide to prepare an AI avatar in a hotel: which use cases to prioritise, how to prepare content and governance, where to place the screen, how to run a pilot and which mistakes to avoid so the tool stays genuinely useful to staff and guests.
Read article →FREQUENTLY ASKED QUESTIONS
Frequently asked questions about SANIA
What is SANIA?
SANIA is a conversational avatar interface designed to welcome, inform and guide visitors in physical spaces.
Can SANIA speak several languages?
Yes. SANIA can communicate in more than 100 languages to reduce language barriers for visitors and teams.
Can SANIA use our own information?
Yes. SANIA can be configured with business knowledge, documents and content specific to your organization.
YOUR PROJECT
Request a demoWhat if your visitors could simply ask their question?
Tell us about your location, your visitors and the information you want to make accessible. We will show you how SANIA can be configured for your context.