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Welcome
A digital presence available to support visitors from the moment they arrive.
Conversational AI avatar for visitor services and information
Welcome, inform and guide your visitors with a conversational AI avatar
SANIA turns a display or interactive kiosk into a conversational information point. Visitors can ask questions naturally and access information specific to your organisation, at any time and in more than 100 languages.
A solution developed by ALLSAN, a specialist in digital signage and interactive solutions since 2007.
LIVESANIA
100+languages
24/7available
2007ALLSAN expertise
SANIAconversational AI + digital signage
A NEW WAY TO ACCESS INFORMATION
SANIA is more than an information screen
A traditional screen broadcasts the same information to everyone. SANIA lets each visitor start a conversation and look directly for the information they need.
Installed on a display or interactive kiosk, SANIA can welcome a visitor, answer questions, present information and guide them according to the context of your organisation.
Interaction can be voice-based and, depending on the selected configuration, touch-enabled. The goal is to make information easier to access in places that welcome the public.
CAPABILITIES
A conversational visitor point designed for physical spaces
SANIA combines conversational AI, business content and a presence on interactive displays or kiosks.
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Inform
Opening hours, services, products, procedures or practical information: SANIA answers using the knowledge made available to it.
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Guide
Help visitors find a service, an area or the information that matches their request.
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Communicate in multiple languages
SANIA can communicate in more than 100 languages and help organisations welcome international audiences.
YOUR KNOWLEDGE
AI that knows your organisation
General-purpose AI knows many things, but it does not automatically know your company, services or business rules.
SANIA can use a knowledge base specific to your organisation: practical information, documents, services, products, opening hours, business content or procedures that you choose to make available to visitors.
The aim is to let the avatar answer within the context of your organisation, using the information you have chosen to provide.
Your content. Your language. Your context. Your SANIA.
A CONVERSATIONAL PLATFORM
Behind the avatar: a customizable, connectable platform
SANIA combines visual presence, voice, conversational AI, business knowledge and configured tools to build an experience tailored to each organization.
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Conversation
Voice interaction, session context, natural interruptions and language switching support a more fluid exchange.
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Identity
Avatar, voice, personality and behavior can be adapted to the brand and the role assigned to SANIA.
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Knowledge
SANIA can use an organization’s documents and content through its knowledge base.
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Actions & integrations
Configured APIs, webhooks and tools can provide data or trigger actions defined for the project.
YOUR TURN
A few questions to try with SANIA
The live demo is intentionally simple: use your voice and try a natural conversation.
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Visitor services
“What can you do to welcome visitors?”
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Languages
“Can you answer me in another language?”
Knowledge
“How do you use a company’s information?”
Integrations
“Can you call an API during a conversation?”
LIVE DEMO
Don’t just watch SANIA. Talk to it.
Ask a question naturally and experience a conversational interaction directly on screen.
USE CASES
An experience adapted to every environment
SANIA can be configured around the activity, audiences and information specific to each organisation.
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Retail & stores
SANIA turns a display or interactive kiosk into a conversational information point that can answer using the store’s own content and knowledge.
Discover →
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Shopping centres
SANIA can centralise useful visitor information and make it accessible through natural conversation on a display or interactive kiosk.
Discover →
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Tourism & visitor information
SANIA makes destination information accessible through natural conversation on a display or interactive kiosk.
Discover →
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Hospitality
SANIA can answer questions about the property, its services and useful stay information using content supplied by the hotel.
Discover →
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Museums & culture
SANIA lets visitors naturally question content made available by a museum or cultural venue.
Discover →
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Corporate reception
SANIA can welcome, inform and guide visitors using company-specific information on a display or interactive kiosk.
Discover →A natural conversation, not a fixed journey
Visitors do not need to know in advance which menu contains the information they need. They simply ask a question, and SANIA uses conversational AI to understand it and build an answer from the available context and information.
This approach creates a more direct experience than a succession of menus, buttons or predefined scenarios, while keeping the knowledge scope defined by the organisation.
An identity that fits your organisation
SANIA is not limited to a single character. The avatar and its behaviour can be customised to match the identity and needs of your organisation.
Corporate reception, retail advice, tourism, culture, hospitality or events: the visual identity of the avatar contributes to the visitor experience.
ALLSAN EXPERTISEDiscover →
From digital signage to conversational displays
SANIA grew out of ALLSAN’s experience in digital signage and interactive solutions. Since 2007, our teams have been developing and deploying digital solutions for physical spaces.
SANIA extends that expertise by adding a new dimension to screens: conversation. The goal is no longer only to broadcast content, but to let visitors ask a question and directly access the information they need.
ECOSYSTEM
SANIA and the Sandisplay ecosystem
SANIA integrates with the Sandisplay digital signage ecosystem developed by ALLSAN. Depending on the project configuration, this approach can bring together conversational AI, interactive displays and content management.
Our experience with display environments helps us approach a project as a whole: content, interface, compatible hardware and installation conditions.
WHY SANIA
AI designed to be present in your physical spaces
SANIA combines several capabilities specifically suited to visitor information and reception in physical locations.
Conversational AI
Natural interaction that helps people access information without navigating complex menus.
100+ languages
Multilingual communication for locations welcoming international audiences.
Custom knowledge
Answers built from information specific to your organisation.
Displays & kiosks
A solution designed for deployment across different compatible display and kiosk formats.
COMPLEMENTARITY
AI that complements your teams
SANIA is not intended to replace human interaction. It can handle certain recurring information requests and make information available when staff are not immediately available.
Teams remain available for situations that require expertise, a decision or genuine human interaction.
NEWS & INSIGHTS
All news →Latest news
Un SANIA Sommelier multilingue s’installe à l’Intermarché de Villeneuve-de-Berg
À l’Intermarché de Villeneuve-de-Berg, en Ardèche, les clients peuvent désormais demander conseil à SANIA Sommelier directement au rayon vin. Cette nouvelle installation réalisée par ALLSAN répond à un besoin particulièrement important pendant l’été : accueillir et renseigner les nombreux touristes étrangers qui fréquentent le magasin.
Read article →
Writing conversational scripts for an AI avatar on an interactive kiosk: practical guide and templates
Frame your dialogues and microcopy for screens and kiosks: distinct UX rules for touch and voice, ready templates (1–3 turns), multilingual checklist, fallback-to-human strategy and guidance to prepare RAG ingestion of business documents.
Read article →
Deploy a reception AI avatar across multiple sites: operational guide to industrialize a pilot
Moving from a pilot to a multi-site rollout requires clear governance, content templates, multilingual ingestion workflows and operational runbooks. This operational guide provides a decision checklist, organizational models and ready-to-use template examples.
Read article →FREQUENTLY ASKED QUESTIONS
Frequently asked questions about SANIA
What is SANIA?
SANIA is a professional conversational AI avatar designed to welcome, inform, assist and guide people in physical spaces and digital interfaces. It combines a visual and spoken presence with conversational intelligence that can use organization-specific information.
Can SANIA speak multiple languages?
Yes. SANIA can communicate in more than 100 languages. This makes it possible to offer the same conversational visitor touchpoint to international audiences on a compatible display, kiosk or interface.
Can SANIA use our own information?
Yes. SANIA can use a knowledge base made up of documents and content from your organization. When information needs to come live from external software or a service, a specific integration can be configured.
Is SANIA a chatbot?
SANIA is not limited to a text chatbot or a predefined response tree. It is a visible, speaking conversational AI avatar that can hold natural conversations, use a knowledge base and, depending on configuration, call tools or external systems.
What is SANIA used for in a physical venue?
SANIA makes information directly accessible through conversation. In a public-facing environment, it can welcome visitors, answer recurring questions, present information and help people find the right area, service or resource.
Which sectors can use SANIA?
SANIA can be used in retail, shopping centres, tourism, hospitality, museums and cultural venues, companies, public authorities, banks and other reception environments. Content, identity and enabled capabilities are adapted to each project.
Does SANIA replace reception teams?
No. SANIA is designed to complement teams by handling certain information requests and making content available at any time. Situations that require a decision, business expertise or a human relationship remain with staff.
Can SANIA operate 24/7?
Yes. SANIA can be made available 24/7 when the device, network and deployment environment are also available. This can maintain access to information outside the hours when staff are present.
YOUR PROJECT
Request a demoWhat if your visitors could simply ask their question?
Tell us about your location, your visitors and the information you want to make accessible. We will show you how SANIA can be configured for your context.