NEWS & RESOURCES

Understand and prepare conversational AI use cases

Explore SANIA articles about use cases, deployment choices and practical questions around AI avatars in physical spaces.

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Voice or touch for a reception AI avatar: how to choose

Choosing between voice interaction and a touch interface for a reception AI avatar on a screen or kiosk depends on the space, use cases and audiences. This article offers practical criteria, pros and cons for each mode, hybrid scenarios and a checklist to test the solution before launch.

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